Shipping Policy

Introduction

Thank you for shopping with Need's Online Shopping. We aim to deliver your products quickly and safely across Bangladesh. This Shipping Policy explains our delivery options, charges, and timelines.

1. Delivery Areas

1. We deliver across Narsingdi and selected locations throughout Bangladesh.
2. Please check our service availability by entering your address at checkout.

2. Delivery Time

1. Narsingdi: 24 – 48 hours from order confirmation.
2. Outside Narsingdi: 2 – 5 business days depending on location.
3. Delivery times may vary due to traffic, weather, or other external factors.

3. Shipping Charges

1. Narsingdi City: Starting from ৳70 per order.
2. Outside Narsingdi: Charges vary based on weight and location.
3. Exact shipping cost will be shown at checkout before payment.

4. Order Processing

1. Orders are processed daily between 9:00 AM and 8:00 PM.
2. Orders confirmed after cut-off time will be processed the next day.

5. Delivery Method

1. All deliveries are handled by our in-house delivery team and trusted logistics partners.
2. You will receive SMS or email notifications for order confirmation and shipping status.

6. Cash on Delivery & Prepaid Orders

1. We offer Cash on Delivery (COD) in most locations.
2. For high-value orders, we may require partial advance payment.

7. Delays and Exceptions

1. We are not responsible for delays caused by:
2. Incorrect delivery address provided by the customer.
3. Unreachable customer during delivery.
4. Force majeure events (strikes, natural disasters, etc.).

8. Tracking Your Order

1. Customers can track their order status from their account dashboard or by contacting our customer care team.

9. Contact for Shipping Inquiries

📍 Website: www.needs.com.bd

📧 Email: info@needs.com.bd

📞 Phone: +8801724008800